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Uncategorized Monday, April 9th 2012 at 4:51 pm

NYC Pilot Program to Replace Pay Phones with Ad-Supported 32″ Internet-Enabled Touch Screens

Considering that cellphone ownership in the U.S. has pretty much become the rule instead of the exception, you might expect that pay phones would die out entirely. It looks like they may, but not in the way you might expect. As part of a pilot program in New York City, 250 pay phones are going to be removed, but something will be put in their place: 32″ ad-supported touch screens, complete with Internet access for email, Wi-Fi hotspots for device use, and cameras for Skyping and what-have-you. Sounds a little better than holding a filthy piece of plastic up to your mouth, doesn’t it?

Spread across all five boroughs, the pilot units should give the city an idea of whether or not these touch screens are suitable to replace the city’s 12,800 pay phones when the current contract expires in late 2014. Barring something crazy, the screens seem promising and practically a no-brainer for pretty much everyone involved.

The screens would cost zero money for the city. Ad revenue would cover the installation and operating cost of the units, and would eventually provide the city revenue in the form of 36% of ad money. Although you might think it’d be a bad idea to leave ostensibly expensive tech outside for anyone to get at, the screens are incredibly durable; they are designed to be cleaned by jet hose. As a bonus, they should also remain fairly clean because even though they’ll be frequently touched, they have neither nooks nor crannies to their surface and all you have to do is hose ‘em down.

And when it comes to functionality, they’re obviously going to blow a standard pay phone out of the water. The idea is that each touch screen would allow users to access email or Skype, and would also provide information about the surrounding area, indexing restaurants, points of interest and the like. They’d also allow users to file complaints with the city, or request city information. The screens’ power is not totally unlimited though. While they do have Internet access, the ability to browse is to be severely limited to certain sites and applications. It’s unclear whether those restrictions affect just use of the actual screen, or use of the Wi-Fi hotspots as well.

It’s also unclear what exactly will be expected from the user. The screens are heavily touted to be ad-supported, but the distinction between being ad-supported and therefore free to the city, and being ad-supported and therefore free to users is hazy at best. The New York Post references users paying to use Wi-Fi, email access, apps, and outlets of computer kiosks soon to replace pay phones in the subway. However, these underground kioks are not exactly the same as the above-ground models and measure a more modest 22″. Any other differences are still unclear. Moreover, how much this sort of access will cost, if it does cost, is still unknown.

Regardless, the widespread installation of public touch screens seems like one of those huge steps into the future we’d all be waiting for while whining about our lack of jetpacks. Granted, most people have smartphones and data plans by now, but if ad revenue can effectively counterbalance the installation, maintenance, and operating costs, who cares if we really need them? If nothing else, they’ll remind you how awesome it is to be living in the future.

(via New York Post, PCMag, image via Cyber-Knowledge)

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  • http://www.facebook.com/sornptar JBee Keller

    How long before general pop starts scratching the sh%t out of the screens?  My guess is 1 hour, 1 minute.

  • :O

    pay-phones are still needed for emergencies of those who still don’t want a cellphone (govt is pushing for each person to have a smartphone to have control their where-abouts) 

    I don’t think the pay-phone users want to go around begging strangers walking by to use their phone for emergencies.

  • Anonymous

     or how about people from other countries. If I fly in from Canada I have my Dad’s number but I can’t call because my phone is Canadian.. wish I could pop a few coins into a pay phone and call him.. it’s looking like that ability is becoming extremely restricted.

  • Anonymous

    We should be pushing government representatives to pass laws bringing back privacy to all our new gadgets, but America is more interested in Gods guns and gays to worry about their privacy going down the drain.  They can’t tap your phone without a court order, what about listening in on you cell phone signal or reading your text messages or even you emails?  Where is the outrage?

  • Anonymous

    Pay phones need to pay for themselves, just how many coins do you think you would have to drop to make that call?  Especially if most Canadians buy a international cell plan before they travel to America?  I travel to Canada all the time, i have a plan for that.  Someone has to pay for the pay phone, the infrastructure and the maintenance.  It use to be the phone company made enough money off most payphones to cover the areas that had low demand and they were required to,  That was the days of the socialist states of America, you know, back when we had a growing middle class?

  • Anonymous

     

    Pay phones need to pay for themselves, just how many coins do you think you would have to drop to make that call?

    it’s possible that i was unclear that in this scenario my Dad lives in New York.. I call my Dad from Canada all the time because i have the Unlimited US calling plan but when I land in NY my phone is dead and if I need to call him to let him know where I am a pay phone is a nice option.

    Realistically this doesn’t happen to me. I’m tech savvy enough but it would happen to my father if he were to come visit me in Canada and for some reason I’m not there and he wanted to call me. But accuracy doesn’t detract from my point that while I understand that payphones are rare now they do still have a purpose that far as I can tell would be eliminated by these.

  • Anonymous

     I’d be more worried about having to touch a screen that some homeless drunk dude just licked because there was an ad for an apple or something, but to be fair the article addresses both of our points

    Although you might think it’d be a bad idea to leave ostensibly
    expensive tech outside for anyone to get at, the screens are incredibly
    durable
    ; they are designed to be cleaned by jet hose. As a bonus, they
    should also remain fairly clean because even though they’ll be
    frequently touched, they have neither nooks nor crannies to their
    surface and all you have to do is hose ‘em down.

  • http://pulse.yahoo.com/_HE75CPGOXSKULXCXW7QLZZ63G4 Inspector

    Meanwhile, the new york subway system still looks like ROTTING DUNGEONS.