Southwest Airlines Owes an Estimated 5.8 Million Alcoholic Drinks to Passengers
Turns out, businesses offering folks free vouchers or coupons that don't include expiration dates is probably not a good idea. If something changes, and those businesses suddenly decide to stop honoring those vouchers, they could find themselves in hot water. That's what happened with Southwest Airlines. See, the company had previously offered free drink vouchers to their Business Select passengers as an added incentive. They changed their policy, basically voided all of the old vouchers, were sued, and are now on the hook for around 5.8 million free drinks thanks to a recent settlement.Read on...