We panicked along with everyone else yesterday when Gmail went down. Without email, how would we find out about all the new T-shirt designs and Kickstarter campaigns that are happening? It was maddening. Sure, the outage only lasted about 20 minutes, but it really messed up a very brief part of our day, and even included issues with Google Chrome, and we want answers. Thankfully, Google engineer Tim Steele has them.
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